Privacy Policy

Privacy Policy

Last Updated: 20.09.2024

At Retro.ist, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect when you use our website, how we use that information, and how we protect it.

1. Information We Collect

When you use our website, we may collect the following information:

– Personal Information: Information provided during the order process, such as your name, email address, phone number, and delivery address.

– Payment Information: Credit card details or other payment methods provided during the order process. Your payment information is processed securely by our payment providers, and we do not have direct access to it.

– Device and Usage Information: Technical information such as your IP address, browser type, operating system, access dates, and how you use our website.

2. Use of Information

We may use the personal information we collect for the following purposes:

– To process and deliver your orders.

– To provide customer support.

– To process payment transactions.

– To improve our website and enhance user experience.

– To conduct promotional and marketing activities (e.g., newsletters, discount offers) – only with your consent.

3. Cookies

Our website uses cookies to improve user experience. Cookies are small data files stored on your browser that help us understand how you use our website. Cookies are used for the following purposes:

– To analyse visitor behaviour and improve the website.

– To remember your shopping cart and checkout preferences.

– To store user preferences.

You can manage or delete cookies through your browser settings. However, disabling cookies may affect the functionality of some features on our website.

4. Sharing of Information

We may share your personal information with third parties in the following circumstances:

– Service Providers: To process orders, handle payments, and provide shipping services, we may share your information with third-party providers.

– Legal Requirements: We may disclose your information to comply with legal obligations or to protect our rights.

– Business Transfers: In the event of a sale or transfer of all or part of our business, your information may be shared with the new owners.

5. Protection of Information

We take appropriate technical and organisational measures to protect your personal information. Your payment details are processed securely through our payment providers and protected using encryption technology. However, no data transmission over the internet can be guaranteed as completely secure, so while we strive to protect your information, you transmit it at your own risk.

6. Your Rights Regarding Personal Information

You have the right to access, correct, delete, or object to the processing of your personal information. If you wish to exercise these rights or have any questions, please contact us.

– Email: info@retro.ist

– Phone: +90 532 525 0885

7. Third-Party Links

Our website may contain links to third-party websites. We have no control over the privacy practices of these websites, and this Privacy Policy does not apply to them. We recommend that you review the privacy policies of any third-party websites before providing personal information.

8. Changes to the Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top of the policy will be revised. Your continued use of our website after changes are made constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us through the following details:

– Email: info@retro.ist

– Phone: +90 532 525 0885

– Address: İdealtepe mah. Dik sk. No:13/2 Maltepe/İstanbul 34841

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