Terms of Service
Last Updated: 20.09.2024
Welcome to Retro.ist! These Terms of Service govern your use of our website and the services we provide. By accessing or using our site, you agree to comply with these terms. If you do not agree to any part of these terms, please do not use our services.
1. Overview
Retro.ist provides a platform where users can purchase handmade products. These Terms of Service outline the rights and responsibilities between users and Retro.ist regarding the use of www.retro.ist.
2. Website Use
– You must be at least 18 years old or have parental consent to use this website.
– You agree to use the website solely for lawful purposes and in compliance with these terms.
– It is your responsibility to ensure the accuracy of any information you provide, including billing and delivery details.
– We reserve the right to refuse service, terminate accounts, or cancel orders if we suspect fraud or misuse.
3. Product Information
– We aim to display product images and descriptions as accurately as possible. However, due to variations in screen technology, product colours may differ slightly from the actual product.
– All products are handmade, and there may be minor differences in design, colour, and finish compared to product images.
– Product prices and availability are subject to change without notice.
4. Ordering and Payment
– By placing an order through our website, you agree to purchase a product subject to these Terms of Service.
– Payment must be made for your order to be processed. We accept major credit cards and other payment methods as specified on the website.
– Retro.ist reserves the right to refuse any order due to pricing errors, stock issues, or suspected fraud.
5. Shipping and Delivery
– Delivery times vary depending on your location and product availability. Estimated shipping times will be provided at checkout.
– Retro.ist is not responsible for delays caused by postal services, couriers, or other factors beyond our control.
– For international shipments, any customs duties, taxes, or additional charges are the responsibility of the customer.
6. Returns and Refunds
– We want you to be completely satisfied with your purchase. If you are not, you can return the product within 30 days of receipt for a refund, excluding shipping fees.
– The product must be unused, in its original packaging, and accompanied by the invoice.
– Personalised or customised products may not be eligible for return. Please check the product description for return eligibility.
– Once a return is processed, the refund will be issued to your original payment method within 7–10 business days.
7. Intellectual Property
– All content, product designs, images, graphics, logos, and texts on the website are the intellectual property of Retro.ist or its suppliers and are protected by international copyright, trademark, and other intellectual property laws.
– You may not reproduce, distribute, modify, or create derivative works from any content on the website without our permission.
8. Limitation of Liability
– Retro.ist is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
– In no event shall our total liability exceed the amount paid for the product.
9. Privacy
– Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.
10. Changes to Terms
– We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and your continued use of the website following updates signifies your acceptance of the revised terms.
11. Governing Law
– These Terms of Service are governed by and construed in accordance with the laws of [Your Country/Region], without regard to its conflict of law principles.
12. Contact Us
If you have any questions about these Terms of Service, please contact us:
– Email: info@retro.ist
– Phone: +90 532 525 0885
– Address: İdealtepe Mah. Dik Sk. No:13/2 Maltepe/İstanbul 34841
